Knowledge Base

← Familiar Helpdesk

  1. Getting started with Familiar →

    1. What is Familiar?
    2. How does Familiar work?
    3. What are the benefits of Familiar?
    4. Where is Familiar available?
    5. Who can see the photos I've added to Familiar?

  2. My Familiar Account →

    1. How do I edit my profile?
    2. How do I log into my Familiar account from a Web browser?
    3. How can I change my email address?
    4. How can I reset my password?
    5. How does Familiar recommend family and friends for me?

  3. Familiar for Android (Phone, Tablet) →

    1. How do I install Familiar on my Android phone or tablet?
    2. How do I upload photos to Familiar from my Android phone or tablet?
    3. How do I add family and friends on my Android phone or tablet?
    4. How do I begin the slideshow on my Android phone or tablet?
    5. How do I save photos to my Android phone or tablet?

  4. Familiar for Desktop (Apple, PC) →

    1. How do I download and install Familiar on my computer?
    2. How do I add photos to Familiar from my computer?
    3. How do I add family and friends from my computer?
    4. How do I save photos to my computer?
    5. How do I comment on a photo from my computer?

  5. Familiar for iOS (iPhone, iPod Touch, iPad) →

    1. How do I install Familiar on my iPhone, iPod Touch or iPad
    2. How do I upload photos to Familiar from my iPhone, iPod Touch or iPad?
    3. How do I add family and friends on my iPhone, iPod Touch or iPad?
    4. How do I start the slideshow on my iPhone, iPod Touch or iPad?
    5. How do I save photos to my iPhone, iPod Touch or iPad?

  6. Familiar for Kindle Fire →

    1. How do I install Familiar on my Kindle Fire?
    2. How do I upload photos to Familiar from my Kindle Fire?
    3. How do I add family and friends from my Kindle Fire?
    4. How do I start the slideshow on my Kindle Fire?
    5. How do I save Familiar photos to my Kindle Fire?

  7. Screensaver →

    1. How do I make Familiar my screensaver?
    2. How do I start the screensaver on an Apple or Windows computer?
    3. How do I change the time it takes for the screensaver to turn on using an Apple or Windows computer?
    4. Can I control whose photos show up in my screensaver?
    5. How do I disable the screensaver?

  8. Send Wallpaper →

    1. What is 'Send Wallpaper' and how does it work?

  9. Something is not working →

    1. How do I contact someone in customer support?
    2. My invite hasn't been received. What should I do?
    3. I sent out invitations, but my storage space did not increase. What gives?
    4. Where are the photos I emailed to Familiar?
    5. Why does the slideshow stop on my iPhone, iPod Touch or iPad?

  10. All articles →

    1. Can I control whose photos show up in my screensaver?
    2. Does Familiar operate in Linux?
    3. How can I cancel my account?
    4. How can I change my email address?
    5. How can I reset my password?

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